As the Director of Growth, you will lead the charge in driving Kintsugi’s commercial growth strategies and execution. This pivotal role will drive go-to-market initiatives across Customer Success, Customer Insights and Discovery, and selected Marketing and Sales functions. The ideal candidate will bring proven experience in leadership roles within early-stage health tech startups, combined with a strong skill set in C-suite communications, financial modeling, and executive-level presentation development. Reporting to the Head of Strategy and Business Development, you will ensure seamless alignment between strategic goals and operational execution while fostering a culture of innovation and excellence. This is a unique opportunity to shape the growth trajectory of a company poised to make a lasting impact in mental health care. 

Kintsugi offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. The expected base salary for this position will range from $175,000 - $210,000 in addition to equity. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

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Benefits:

• Competitive Salary
• 100% Remote Work
• Flexible PTO
• Comprehensive Health Benefits (80% coverage of Medical, Dental & Vision)
• 401(K)
• 12 months of company-paid therapy via Talkspace
• Monthly Wellness Stipend
• Education Stipend
• Office Setup Stipend
• Annual Off-sites
• 16 Paid Holidays
• Summer Fridays (Friday Afternoons Off)
• Paid Parental Leave

At the moment, we are unable to provide visa sponsorship for this role.

• Commercial Growth Strategy:
  • Develop and implement data-driven strategies to drive company growth and achieve revenue targets.
  • Collaborate with cross-functional teams to identify and prioritize growth opportunities.
• Customer Success Leadership:
  • Refine and scale the Customer Success function to ensure exceptional client satisfaction, retention, and revenue growth.
  • Lead customer engagements from pilot through commercialization, focusing on delivering value and building strong relationships.
• Customer Insights and Discovery:
  • Conduct customer discovery calls with healthcare executives to gather insights into needs and opportunities.
  • Translate market and customer feedback into actionable strategies and product improvements.
• Marketing and Sales Support:
  • Partner with Marketing and Sales teams to develop go-to-market strategies and impactful customer acquisition and conversion opportunities.
  • Create high-quality collateral, case studies and presentations to support business development and executive-level communication.
  • Develop financial models demonstrating the value and ROI of Kintsugi for prospective customers.
• Leadership and Project Management:
  • Lead cross-functional teams to execute growth initiatives, ensuring alignment and timely delivery of objectives.
  • Foster a collaborative, high-performance culture within a fast-paced startup environment.

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• Proven experience in a leadership role at an early-stage health tech startup.
• Exceptional communication skills, both written and verbal.
• Strong financial modeling and analytical abilities.
• Expertise in creating and delivering compelling presentations.
• Excellent executive presence and stakeholder management skills.
• High attention to detail and a commitment to delivering quality outcomes.
• Demonstrated success in project management and cross-functional team leadership.
• Startup mindset - ability to thrive in a fast-paced, dynamic environment:
  • Flexible, adaptable, and able to wear multiple hats and take on challenges outside of defined role.
  • Agile and able to make decisions with imperfect information.
  • Willingness to take risks and learn from mistakes.

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Preferred Qualifications

• Experience in mental health, wellness, or a related healthcare field.
• MBA or equivalent advanced degree.
• Passion for improving mental health care access and outcomes.
• Strong knowledge of healthcare (payer, provider, and life sciences) and in particular value based care.
• Experience developing go-to-market strategies and tactics for innovative products or solutions.