Kintsugi is our award-winning voice journaling application. Kintsugi Voice is the technology we use to power Kintsugi and all of our enterprise solutions.

Kintsugi Voice is an API-first platform for payors, providers/health systems and digital health companies. We help augment practitioners and care-management teams enhance speed in prioritization to close mental health gaps.We are currently working with top payors and capitated health plans to help deliver accessible, mental healthcare by identifying at-risk members early, reducing costs, and improving member outcomes.

Kintsugi Voice is language agnostic, meaning it can detect signs of mental health challenges without the semantic meaning of language.

If you are interested in partnering with Kintsugi you may contact us here.

You may reach out to us to request a demo here.

In short, everyone. Kintsugi is made for anyone who would like to reflect deeply and feel heard in a nonjudgmental way.

By expressing our feelings out loud, we are able to confront the things we are struggling with the most or surprise ourselves with the things we are grateful for. Voice journaling with Kintsugi provides the ability to conveniently speak your mind freely and confidently whenever you have something to vent or rave about. Paper and pen, not needed.

Kintsugi is our award-winning voice journaling application. Kintsugi Voice is the technology we use to power Kintsugi and all of our enterprise solutions.

To set daily reminders for yourself, click into your “Account” and then “Notifications". You should be able to set daily reminders as well as reminders for wellness check-ins.

We currently don't offer that feature, but it is something that may be available in the future.

We value your privacy and can guarantee that your information and anyone else's information will never be sold. Our full privacy policy can be read here.

We would love to know your opinions on how to make Kintsugi better. You can find our survey on the Kintsugi app under Accounts. We can't wait to hear from you!

If you can’t find the answer to your question in our FAQ section, you can contact us at support@kintsugihello.com

While testing the KV API, we do not retain voice samples and/or metadata submitted to the endpoints. Data collection and retention policies are agreed upon and outlined in enterprise contracts. To reach our team to establish an enterprise agreement, please submit an inquiry.

We have a list of expected errors for each endpoint in our KV API Documentation. However, if you integrate the API and your file meets our audio specifications and encounter an unexpected error or exception, please send an email to engineering@kintsugihealth.com with the name of your organization, how your organization integrates the KV API, a description of the error, and any relevant code excerpts.

KV filters out noise and loudness that is not speech content and makes predictions even with acceptable measures of background noise. If a sample contains background noise above a specific threshold, KV returns a 422 (insufficient_audio_length). KV does not currently distinguish between speakers. As a result, KV only accepts channel-separated audio files. If a sample contains multiple speakers on the same channel, KV may return a prediction. We will continue to implement extensive guardrails to catch more edge cases.

KV returns a prediction for an audio file of 45 seconds in duration containing at least 30 seconds of active speech content that meets our audio specification in 20 seconds. KV returns a prediction for an audio file of 120 seconds in duration containing at least 30 seconds of speech content that meets our audio specification in 40 seconds.

The KV API utilizes the POST method to support receiving data from a client to the server to establish resource on the server. A client's API request remains open until KV returns a JSON prediction in the response. Kintsugi intends to support web sockets in forthcoming updates in 2023. Please stay tuned!

We are here to help! Please email engineering@kintsugihealth.com with the name of your organization and your question(s).